In the early 2000s, training management systems began to be used as a platform where organizations could present their employees or sales channels, starting with orientation, basic information, products/services and content targeting behavior development. Frankly, we can say that e-learning was a savior especially for dispersed finance and telecommunication companies in a period when economic crises were experienced, classroom education decreased and education budgets were cut.
However, there was a problem with these systems. Many companies were running their classroom training and e-learnings on different platforms. To summarize briefly; While the e-training request-approval process went through the education management system, classroom training requests were collected either in Excel or with certain forms and the wet signature of the administrator. This situation made it necessary for employees to see only e-trainings in their development plans, and the training unit to prepare a manual form if a transcript including classroom training was requested.
(I guess it would suffice to say that I learned Visual Basic in the early 2000s while working as an education specialist to manage classroom training and send automatic e-mails to users via Excel.)
This situation brought with it the first change towards the middle of the 2000s. Education management systems began to support coeducational programs. You could now define development activities such as classroom training and reading material in employee development plans through integration or through the training management system.
At the beginning of the 2010s, the widespread use of smart mobile phones, mobile data becoming faster with 3G and the dynamism of learning enabled education management systems to undergo another change and become mobile. Every change brings some problems with it. The biggest problem in this period was that the Flash-based trainings we used before did not work on mobile devices. HTML 5 and video tutorials have been our biggest savior. Before we forget, it should be said that Adobe Flash has completely disappeared from our lives as of 2020.
I am not sure if mobile trainings or applications have had the predicted effect, but I can say that in the same period, with the rise of social media and mobile games, gamification and social learning entered our lives and brought education management systems into a change again. With this change, education management systems have turned into a platform where users can share or comment, share or learning groups, and get points from certain activities.
Now, companies wanted their education management systems to be similar to Facebook or Google (easy to use, simple, user-friendly, social) both visually and functionally, taking into account the demands of their employees. This need has brought education management systems into a new change: learning experience. If we consider the experience as wearing what suits him/herself, we can see that each user needs different experience. I think the biggest problem in this period was that the processes of the institutions and the experience they wanted to create were different from each other, but the education management systems could not fully meet this need. During this period, there were many institutions that developed their own education management system.